Backups are stored directly in a secure cloud storage managed by Aura. 

Backups of your Neo4j AuraDB Instance(s) are taken automatically when:

• Initial backup
  • The AuraDB Instance was first created.
• Scheduled
  • Free Tier
    • There are no scheduled Backup for Free Tier
  • Professional tier 
    • Each day, approximately 24 hours apart from the last backup (AuraDB and AuraDS)
  • Enterprise tier
    • Hourly backups for Enterprise tier (AuraDB)
    • Each day, approximately 24 hours apart from the last backup (AuraDS)
• System triggered
  • Before we make any changes to the underlying system, such as applying patches.(AuraDB)

Snapshots are automatically taken during a backup and these can be downloaded (Export).

The snapshot (that gives you the ability to download a Dump file) is retained for up to seven days. You can find the snapshots for these backups in your Aura console by clicking the name of the AuraDB Instance you're working with and choosing the Snapshots tab.

 

How long are backups retained?

We keep copies of your backups in the form of Snapshots, the length of time these are retained varies depending on which tier of Aura you use. 

The retention information can be found in AuraDB Snapshot retention, which contains the details for AuraDB retention.

Details for AuraDS can be found in AuraDS Snapshots Backups

If you delete an AuraDB Instance, all associated Snapshots are automatically deleted, so if you need to retain a copy, please be sure to Export one prior to deleting.

For reference, an AuraDB export snapshot downloads a neo4j.dump, while an AuraDS export snapshot downloads a neo4j.tar.

Restoring a Snapshot

Note: Restoring a snapshot will overwrite the data in your AuraDB Instance, replacing it with the data contained in the snapshot.

To restore a given snapshot, click the Restore link on the line with the timestamp of your snapshot. You will be prompted to type the word RESTORE in all capital letters to confirm this action. The AuraDB Instances will be in Restoring state until the operation is complete, at which time it will change to Online.

Please refer to Backup, export and restore link for related product documentation.